Politique de remboursement

The online store does not return goods of good quality or exchange them for money if the purchased goods were opened and used, and also did not suit you for any reason.
A prerequisite for the return or exchange of goods is the preservation of its presentation, consumer properties, seals or labels, sales or cash receipts or other documents issued to the consumer by the seller along with the sold goods.
The buyer, within 14 days from the date of receipt of the goods specified in the consignment note, may refuse goods of good quality if:
the goods were not in use, their presentation, consumer properties, seals, labels, as well as a document confirming the fact of purchase of the goods were preserved;
the goods are not included in the list of goods not subject to return and exchange, established by the Legislation of the Republic of Kazakhstan.
Claims to the quality of the purchased goods that arose after receipt and payment for the goods are considered in accordance with the Law of the Republic of Kazakhstan "On Protection of Consumer Rights".
Return of goods of good quality from legal entities is accompanied by a return invoice.
Refunds are made by postal order or transfer of the appropriate amount to the Buyer's bank account.